3s地带 » 病毒救援 » NOD32官方下载、升级、镜像架设、细化设置、常见问题集

2007-5-31 16:42 xubin0509
NOD32官方下载、升级、镜像架设、细化设置、常见问题集

[color=#ff0000]这个帖子是我转过来的其实并没有这么复杂 我怕麻烦索性一次都转过来了
这个杀毒占内存比较小 内存小的朋友可以试试 启发式查毒我感觉还不错  我试用过有些卡巴查不出来的它都能查的出来
2楼:NOD32中央管理(企業版)升级镜像的详细设置&常见问题集
3楼:NOD32设置问题集
4楼:NOD32产品问题集
5楼:NOD32升级问题集
6楼:NOD32发现病毒后的问题
7楼:NOD32与防火墙的设置问题
8楼:NOD32 详细设置(细化图解说明)

[/color][url=http://outpost.uu1001.com/][color=#ff0000][img]http://aa.uu1001.com/uu/outpost/Mon_0701/38_1_b06991389d1d1ef.png[/img]
[/color][/url]
[b][u]
[url=http://www.nod32.com.hk/][color=#ff0000][img]http://www.version-2.com/products/nod32.files/Web_banner_4a.jpg[/img]
[/color][/url]
[/u][/b]
[b]概观
[/b]美国 ESET 的 NOD32 防毒软件为电脑提供以 (Windows, Linux, Exchange 及 Domino R 环境提供病毒丶内容遵循的防护。 NOD32 是一个拥有经过高度集成和优化的杀毒引擎的防毒系统,因此它能广泛的防御各种威胁, NOD32 会自动侦测病毒丶蠕虫丶木马丶间谍软体丶广告软体丶网路钓鱼丶骇客攻击 和日益增多的其他恶意攻击 ,并能作出即时防护。 ESET 公司的 NOD32 防毒软体利用了
[url=http://www.nod32.com.hk/news/threatsense.php]ThreatSense® Technology[/url]
专利技术来即时防护各种未知威胁,这种技术能分析正在执行的代码恶意企图 , 让您能走在攻击者的前面。
[b]重要功能 [/b]
[b]
[color=#339999]超前的即时侦测 [/color]
[/b]
- NOD32 采用的启发式 (Heuristics) 辨认病毒引擎 ThreatSense 能 在发现新威胁前就已经对所有恶意的攻击进行了防护。
- ESET 的 ThreatSense.Net 线上警报系统联系,让 NOD32 用户可以不记名地自动将威胁通知 ESET 的研究员,以最短的时间提供最好的解决方案。
[b]
[color=#339999]综合性的防护[/color]

[/b]ESET 公司的 NOD32 从内核的设计就拥有设计优良,高度集成的单一扫描引擎,能一次侦测出病毒丶蠕虫丶广告软体丶间谍软体丶 rootkits 和其他各种恶意攻击,更能以快捷丶先进和即时的测毒功能对付各种间谍软件各网路钓鱼式 (Phishing) 攻击。
[b]
[color=#339999]每小时自动更新[/color]

[/b]NOD32 每小时会自动於 互联网取得病毒定义及程式的更新,将 NOD32 内的 (Kernel , AMON, DMON, EMON, IMON, XMON) 不断升级为最新版本。
[b]
[color=#339999]占用极少资源 [/color]
[/b]
NOD32 取得高性能的同时保持了最小的资源占用率, NOD32 於安装後只占容量约 30M B ,因此安装 NOD32 後绝不拖慢电脑的运作。
[b]
[color=#339999]侦测速度惊人[/color]
[/b]
NOD32 的大部分代码都是用组合语言编写,执行效率很高。
[b]
[color=#339999]管理方便[/color]
[/b]
NOD32 的程式元件和病毒库的升级都会在幕後进行,若 NOD32 安装於个人电脑上,用户可以完全不需要理会病毒的升级程式;若 NOD32 安装在商业和组织的大规模网路环境下,用户可以利用强大的遥控管理控制中心进行配置丶安装丶监控及统一管理上千台 NOD32 工作站和伺服器。
[b]NOD32 模件 [/b]
常驻存取监视器 (AMON) ,网络监视器 (IMON) 丶电子邮件扫描器模件 (EMON) 及微软办公室文件常驻防毒保护 (DMON)
灵活的工作排程及计划模件
隔离区
主要系统资讯
  
[url=http://www.nod32.com.hk/][img]http://www.version-2.com/products/nod32.files/Web_banner_4a.jpg[/img][/url]
[b][繁体] [
[url=http://www.version-2.com/products/index.php?product_id=2&id=2][font=Arial]Eng[/font][/url]
] [/b]
[b]NOD32 防病毒系统[/b]为个人和企业用户提供了广泛的防毒支援,NOD32的产品线从Windows 95 / 98 / ME / NT / 2000 / 2003 / XP 到UNIX/Linux, Novell, MS DOS都有支援,还有专门针对Exchange 伺服器, Lotus Domino 等其他邮件伺服器的支援。
病毒,蠕虫,木马和其他具威胁性软体随时都可能窃取您电脑上的宝贵资料,幸好,[b]
[color=#0000ff]NOD32 的智能侦测模式甚至能拦截大多数新爆发的未知病毒[/color]
[/b]。
进行优化的第四代NOD32 防毒系统是一个综合性的防护系统,[b]
[color=#0000ff]NOD32拥有空前的侦测记录,最快的扫描速度,同时保持了非常低的系统占用率。[/color]
[/b]
[img]http://www.nod32.com.hk/products/img/box/5groupside1_3.jpg[/img]
[img]http://www.nod32cn.com/img/cgap.gif[/img]
[img]http://www.nod32cn.com/img/banner_new.gif[/img]
官方下载网页:
[url=http://www.nod32cn.com/download/download.htm]http://www.nod32cn.com/download/download.htm[/url]
[url=http://www.nod32.com.hk/download/download.php]http://www.nod32.com.hk/download/download.php[/url]
[url=http://www.eset.com/download/registered_software.php]http://www.eset.com/download/registered_software.php[/url]
[url=http://www.nod32cn.com/purchase/location.htm][img]http://www.nod32cn.com/purchase/images/package_1.jpg[/img][/url]
[url=http://download1.eset.com/download/win/v2st/ndntenst.exe][color=#222266]2.70.23 for Windows NT/2000/XP/2003 (32-bit/64-bit)[/color][/url]
  
[color=red]最新推薦!![/color]
[url=http://download1.eset.com/download/win/v2st/nd98enst.exe][color=#222266]2.70.23 for Windows 95/98/ME[/color][/url]
[color=blue](最新!!)[/color]
[color=#0000ff][/color]
NOD32 version 2.51.26 - 简体中文正式版
for Windows 95/98/ME 标准版官方下载:
[url=http://u4.eset.com/download/win/v2st/nd98csst.exe]下载地点1[/url]
[url=http://u3.eset.com/download/win/v2st/nd98csst.exe]下载地点2[/url]
[url=http://u4.eset.com/manuals/nod_v2_ig.pdf]用户手册[/url]
for Windows NT/2000/2003/XP - 32/64-BIT 标准版官方下载:
[url=http://u4.eset.com/download/win/v2st/ndntcsst.exe]下载地点1[/url]
[url=http://u3.eset.com/download/win/v2st/ndntcsst.exe]下载地点2[/url]
[url=http://u4.eset.com/manuals/nod_v2_ig.pdf]用户手册[/url]
[url=http://www.nod32cn.com/purchase/location.htm][img]http://www.nod32cn.com/purchase/images/package_2.jpg[/img][/url]
NOD32 version 2.51.26 - 中文繁體正式版
Windows NT/2000/2003/XP - 32/64-BIT 標準版官方下载:
[url=http://www.nod32.com.hk/download/chi/cntst.php][color=#0000cc][b]下載地點1[/b][/color][/url]
[url=http://www.nod32.com.hk/download/chi/cntst2.php][b]
[color=#0000cc]下載地點2[/color]
[/b][/url]
Windows 95/98/ME 標準版官方下载:
[url=http://www.nod32.com.hk/download/chi/c98st.php][color=#0000cc][b]下載地點1[/b][/color][/url]
[url=http://www.nod32.com.hk/download/chi/c98st2.php][b]
[color=#0000cc]下載地點2[/color]
[/b][/url]
[size=5]NOD32  2.51.30官方试用版[/size]
(可升级至完整版):
Chinese version - Traditional(官方繁体):
[url=http://u4.eset.com/eval/win/v2/ne98chst.exe]NOD32 for Windows 95/98/ME[/url]
[url=http://u4.eset.com/eval/win/v2/nentchst.exe]NOD32 for Windows NT/2000/2003/XP/32-bit/64-bit[/url]
Chinese version  - Simplified(官方简体):
[url=http://u4.eset.com/eval/win/v2/ne98chst.exe]NOD32 for Windows 95/98/ME[/url]
[url=http://u4.eset.com/eval/win/v2/nentchst.exe]NOD32 for Windows NT/2000/2003/XP/32-bit/64-bit[/url]
[img]http://www.version-2.com/products/nod32.files/image002.jpg[/img]
中天软件基地NOD32 2.51.26(2000/xp/2003,32/64-BIT)官方繁体中文管理员版(企业版):
[url=http://www.366tian.net/soft/data/soft/2938.html]http://www.366tian.net/soft/data/soft/2938.html[/url]
中天软件基地NOD32 2.51.26(98/ME,32/64-BIT)官方繁体中文管理员版(企业版):
[url=http://www.366tian.net/soft/data/soft/2941.html]http://www.366tian.net/soft/data/soft/2941.html[/url]
中天软件基地NOD32 2.51.26(98/ME,32/64-BIT)官方繁体中文注册版:
[url=http://www.366tian.net/soft/data/soft/2924.html]http://www.366tian.net/soft/data/soft/2924.html[/url]
中天软件基地NOD32 2.51.26(NT/2000/2003/XP,32/64-BIT)官方繁体中文注册版:
[url=http://www.366tian.net/soft/data/soft/2923.html]http://www.366tian.net/soft/data/soft/2923.html[/url]
中天软件基地NOD32 2.51.26(NT/2000/2003/XP,32/64-BIT)官方简体中文版:
[url=http://www.366tian.net/soft/data/soft/2991.html]http://www.366tian.net/soft/data/soft/2991.html[/url]
中天软件基地NOD32 2.51.26(NT/2000/2003/XP,32/64-BIT)官方简体中文管理员版(企业版):
[url=http://www.366tian.net/soft/data/soft/2992.html]http://www.366tian.net/soft/data/soft/2992.html[/url]
[img]http://www.version-2.com/img/64_bit.gif[/img]
[color=red]官方正版ID申请:[/color]
[url=http://www.nod32tw.com/download/beta_tc.php]http://www.nod32tw.com/download/beta_tc.php[/url]
[url=http://www.nod32club.com/free.shtml]http://www.nod32club.com/free.shtml[/url]
(90天免费试用登记证:多申请几个,每3个月到官方登记注册可以长时间使用)
[b]NOD32防毒软件的登记网页:[/b]
[url=http://reg.nod32.com.hk/]http://reg.nod32.com.hk/[/url]
[url=http://www.nod32cn.com/register/index.html]http://www.nod32cn.com/register/index.html[/url]
[b]如登记序号为 VLxx-xxxxxxx 格式的用户, 请到以下网址登记:[/b]
[url=http://www.nod32.com/register]http://www.nod32.com/register/[/url]
[img]http://www.version-2.com/img/home_threatsense.gif[/img]
[img]http://www.version-2.com.hk/products/nod32op.files/image002.jpg[/img]
NOD32免ID升级网址(将下面任一网址加入NOD32升级服务器网址中):
[url=http://u2.safeexpert.net/]http://u2.safeexpert.net[/url]
[url=http://nod32.imwork.net:81/]http://nod32.imwork.net:81[/url]
[url=http://nod32up.8866.org/nod32_up/]http://nod32up.8866.org/nod32_up/[/url]
[url=http://nod32.12club.cn:8081/]http://nod32.12club.cn:8081/[/url]
[url=http://nuinu.ru/nod32]http://nuinu.ru/nod32[/url]
[url=http://rav.xxjp.org/nod32/index.htm]http://rav.xxjp.org/nod32/index.htm[/url]
[url=http://upjs.nod32info.cn:8081/]http://upjs.nod32info.cn:8081/[/url]

[url=http://www.magistr.ultranet.ru/Nod32/]http://www.magistr.ultranet.ru/Nod32/[/url]

[url=http://nod32info.vicp.net/]http://nod32info.vicp.net/[/url]
[url=http://a9z1.zj.com/]http://a9z1.zj.com/[/url]
[url=http://upjs.nod32info.cn:8081/]http://upjs.nod32info.cn:8081/[/url]
[url=http://nodupdate.c0msys.net/]http://nodupdate.c0msys.net/[/url]
[url=http://nod32.opened.cn/]http://nod32.opened.cn/[/url]
[url=http://security.thusns.org/nod_upd/]http://security.thusns.org/nod_upd/[/url]
[url=http://nod32.hhzec.com/]http://nod32.hhzec.com/[/url]
[url=http://a9z1xf.home4u.china.com/nod32/]http://a9z1xf.home4u.china.com/nod32/[/url]

[url=http://www.xthost.info/workproject/]http://www.xthost.info/workproject/[/url]

[url=http://sr2.mytempdir.com/55134]http://sr2.mytempdir.com/55134[/url]

[url=http://www.lan.krasu.ru/nod_upd/]http://www.lan.krasu.ru/nod_upd/[/url]

[url=http://new.bara.msk.ru/]http://new.bara.msk.ru/[/url]
[url=http://thebestpro.nm.ru/nod32/]http://thebestpro.nm.ru/nod32/[/url]
[url=http://nod32.salusoft.ee/new]http://nod32.salusoft.ee/new[/url]
[url=http://ruwarez.net/ndp/]http://ruwarez.net:80/ndp/[/url]
[url=http://avir.koleso-auto.ru/]http://avir.koleso-auto.ru:80/[/url]
[url=http://buiucani.starnet.md/NOD32/]http://buiucani.starnet.md:80/NOD32/[/url]
[url=http://thebestpro.nm.ru/nod32]http://thebestpro.nm.ru:80/nod32[/url]
ID升级每日更新网站:
[url=http://www.lanniao.org/soft/nod32.htm]http://www.lanniao.org/soft/nod32.htm[/url]
[url=http://www.xtraboard.org/nod/fortunecookie.php]http://www.xtraboard.org/nod/fortunecookie.php[/url]
[url=http://livredor.hiwit.org/index.php?idsite=3702&zone=d]http://livredor.hiwit.org/index.php?idsite=3702&zone=d[/url]
[url=http://www.antispy.wz.cz/]http://www.antispy.wz.cz/[/url]
[url=http://www.softdon.be/news.php]http://www.softdon.be/news.php[/url]
[url=http://bbs.366tian.net/attachment.php?aid=108301]破解补丁(一般不推荐)[/url]
[url=http://bbs.366tian.net/attachment.php?aid=108282]病毒库备份[/url]
[img]http://www.nod32cn.com/img/eye.jpg[/img]
NOD32官方网站:
[url=http://www.nod32cn.com/home/home.php]http://www.nod32cn.com/home/home.php[/url]
(中国大陆)
[url=http://www.nod32.com.hk/home/home.php]http://www.nod32.com.hk/home/home.php[/url]
(香港)
[url=http://www.nod32.com/home/home.htm]http://www.nod32.com/home/home.htm[/url]
(美国)
[url=http://www.eset.com/home/home.htm]http://www.eset.com/home/home.htm[/url]
(总站)
[img]http://www.eset.com/images/p_microsoft.jpg[/img]
[img]http://www.version-2.com/products/nod32.files/image001_1.jpg[/img]
[img]http://www.version-2.com.hk/products/nod32op.files/nod32op_banner.jpg[/img]
[color=red]google搜索了一下发现非常多转贴,个人非常欢迎转贴,同时请尊重本人劳动注明原创作者!谢谢分享给更多人![/color]

2007-5-31 16:43 xubin0509
[size=12px]NOD32中央管理(企業版)升级镜像的详细设置&常见问题集
[b][u]
[url=http://www.nod32.com.hk/][img]http://www.version-2.com/products/nod32.files/Web_banner_4a.jpg[/img][/url]
[/u][/b][b][/b]
[b]
[color=#339999]NOD32 企业版适合的用户[/color]
[/b]
NOD32 企业版专门为大丶中型企业网路而设计,它是一个独特的版本。其中含有针对 NOD32 Windows 工作站和档案伺服器的安装程式,还包括强大的中央管理控制台。
NOD32 企业版是拥有多个档案伺服器和复杂网路结构的大丶中型企业的首选。当然,它同样也能满足小规模企业的需求。
[b]
[color=#339999]强大的中央管理功能[/color]
[/b]
NOD32 遥控管理是一个强大的多层管理框架,非常容易使用。通过它,管理员可以在复杂的大型企业网路中轻松配置,管理和维护上千台机器上的 NOD32 。在中小环境中也同样表现出色。
[b]
[color=#339999]NOD32 企业版的主要功能[/color]
[/b]
每小时自动化的 ThreatSense 升级保障了您企业的网路安全。
NOD32 采用的启发式 (Heuristics) 辨认病毒引擎 ThreatSense 能 在发现新威胁前就已经对所有恶意的攻击进行了防护。
ESET 的 ThreatSense.Net 线上警报系统联系,让 NOD32 用户可以不记名地自动将威胁通知 ESET 的研究员,以最短的时间提供最好的解决方案。
NOD32 的高级监控和报告工具可以快速定位病毒感染并进行清除。
遥控安装 NOD32 用户端,更加快速的配置病毒防护。
自动生成个性化的报表,让您从整体上掌握企业的病毒防护情况。帮助您维持局域网中的资料完整性。
通过搜索您网路中未被防护的电脑来填补安全漏洞。
[b]
[color=#339999]产品优势[/color]
[/b]
[b]
[color=#ff9933]- 遥控管理 [/color]
[/b]
强大的中央控制台,能在一小时内安装部署 500 个节点的机器。
NOD32 局域网升级伺服器 , 通过集中下载分发更新档来节省公司网路带宽。
集中管理 NOD32 工作站和伺服器,提高病毒防护效率,降低企业安全成本。
集中的 NOD32 防病毒管理,更加方便有效的管理分散在企业局域网中的各台电脑。
遥控配置 NOD32 用户端,降低了企业的管理和维护成本。
多种远端安装方式,提供线上和离线的 NOD32 用户端安装服务。
[b]
[color=#ff9933]- 占用极少资源[/color]
[/b]
NOD32 工作站和 NOD32 档伺服器,提供最高级别的威胁防护,同时保持最低的资源占用。
[b]
[color=#ff9933]- 移动用户特性[/color]
[/b]
移动用户特性为移动用户提供了更好的病毒防护。
[b]
[color=#ff9933]- 报表[/color]
[/b]
NOD32 企业版每月均会自动作出病毒报表,病毒感染历史记录能帮助您加强您的病毒防护策略。
[b]NOD32 Regional Sole Distributor[/b]
[b]
[img]http://www.nod32.com.hk/download/ee_guide.files/image001.jpg[/img]
[/b]
本文将示范如何架构 NOD32 中央管理套装 (企业版), 内容主要包含两部份:
1.        如何建立更新伺服器
2.        如何建立远端管理伺服器
除非你有特殊原因, 否则建议你使用本文所述的安装次序。
This article demonstrates the installation of NOD32 Remote Administration Package (Enterprise Edition). The content mainly consists of two parts:
1.        How to set up an update server
2.        How to set up a Remote Administrator Server
Unless you have special reasons, it is recommended you follow the installation sequence as described in this article.

关於更新伺服器:
1.        更新伺服器可以安装於视窗 95 或以上系统, 不一定要安装在伺服器版本的视窗上。
2.        更新伺服器已包含防毒模组, 故更新伺服器无需另外安装 NOD32 客户端。
3.        更新伺服器本身必须能连接到互联网, 从 NOD32 的伺服器下载病毒定义档後, 可以将病毒定义分派给你的网络内其他电脑。
About the update server:
1.        The update server can be installed on Windows 95 or above. It is not necessary to have it installed on server versions of Windows.
2.        The update server already contains anti-virus module. It is not necessary to install an additional NOD32 client.
3.        The update server must have Internet access. After it downloads virus signatures from NOD32’s servers, it can re-distribute the virus signatures to other computers in your network.
关於远端管理伺服器:
1.        除非你有特殊原因, 否则建议你把远端管理伺服器 (及控制端口) 安装在跟更新伺服器的同一台电脑上, 以方便日後的管理。
2.        远端管理伺服器可以让你同时把NOD32安装到多台电脑丶修改多台电脑的设定及监察多台电脑的状态, 无疑可以大大增加系统管理员的效率。
About the Remote Administrator Server:
1.        Unless you have special reasons, it is recommended you install the Remote Administrator Server (as well as the Console) on the same machine as the Update Server. This will make the management of NOD32 easier.
2.        Remote Administrator Server allows you to install, configure and monitor multiple computers simultaneously. This should definitely increase the efficiency of system administrators.






[b]如何建立更新伺服器[/b][b] (How to set up an Update Server)[/b]
[b][u]A1[/u][/b]
首先, 从我们网站下载 NOD32 最新的 administrator 版本, 并选择合适的视窗版本, 本示范将以 Windows XP 作例子。
First, download the latest administrator version from NOD32 website. Pick a version that suits your Windows platform. We will use Windows XP as the platform for demonstration.
[img]http://www.nod32.com.hk/download/ee_guide.files/image002.gif[/img]
[b][u]A2[/u][/b]
双击下载的档案来安装。
Double click the downloaded file to install.
[img]http://www.nod32.com.hk/download/ee_guide.files/image003.gif[/img]
[b][u]A3[/u][/b]
按「Extract」来解压缩档案。
Press extract to unzip the files.
[img]http://www.nod32.com.hk/download/ee_guide.files/image004.gif[/img]
[b][u]A4[/u][/b]
按「下一步」
Click "Next"
[img]http://www.nod32.com.hk/download/ee_guide.files/image005.gif[/img]
[b][u]A5[/u][/b]
选择「我同意」, 再按「下一步」
Select "I agree", then click "Next"
[img]http://www.nod32.com.hk/download/ee_guide.files/image006.gif[/img]
[b][u]A6[/u][/b]
输入你的使用者名称和密码, 再按「下一步」
Enter your username and password, then click "Next"
[img]http://www.nod32.com.hk/download/ee_guide.files/image007.gif[/img]
[b][u]A7[/u][/b]
按「下一步」
Click "Next"
[img]http://www.nod32.com.hk/download/ee_guide.files/image008.gif[/img]
[b][u]A8[/u][/b]
按「下一步」
Click "Next"
[img]http://www.nod32.com.hk/download/ee_guide.files/image009.gif[/img]
[b][u]A9[/u][/b]
按「下一步」
Click "Next"
[img]http://www.nod32.com.hk/download/ee_guide.files/image010.gif[/img]
[b][u]A10[/u][/b]
按「下一步」
Click "Next"
[img]http://www.nod32.com.hk/download/ee_guide.files/image011.gif[/img]
[b][u]A11[/u][/b]
按「完成」来重新开机
Click "Finish" to restart your computer
[img]http://www.nod32.com.hk/download/ee_guide.files/image012.gif[/img]
[b][u]A12[/u][/b]
在「C:\Program Files\ESET」建立一个「Mirror」的资料夹
Create a folder "Mirror" in "C:\Program Files\ESET"
[img]http://www.nod32.com.hk/download/ee_guide.files/image013.gif[/img]
[b][u]A13[/u][/b]
开启「NOD32 控制中心」, 再按「映像」, 再按「设定」
Open the "NOD32 Control Center", then click "Mirror", then click "Setup"
[img]http://www.nod32.com.hk/download/ee_guide.files/image014.gif[/img]
[b][u]A14[/u][/b]
先勾选「建立更新映像」, 再按图作设定
Check the box "Create update mirror". Make settings according to the picture.
[img]http://www.nod32.com.hk/download/ee_guide.files/image015.gif[/img]
[b][u]A15[/u][/b]
如果你的网络中安装了英文版的 NOD32, 请按「显示所有语言版本」, 并勾选相应的语言版本。
If there are NOD32 English versions installed in your network, please click "Show all language versions". Then select the corresponding language versions.
[img]http://www.nod32.com.hk/download/ee_guide.files/image016.gif[/img]
[b][u]A16[/u][/b]
按「是」
Click "Yes"
[img]http://www.nod32.com.hk/download/ee_guide.files/image017.gif[/img]
[b][u]A17[/u][/b]
按「确定」
Click "OK"
[img]http://www.nod32.com.hk/download/ee_guide.files/image018.gif[/img]
[b][u]A18[/u][/b]
按「更新」, 再按「立即更新」
Click "Update", then click "Update Now"
[img]http://www.nod32.com.hk/download/ee_guide.files/image019.gif[/img]
[b][u]A19[/u][/b]
按「是」, 为其他作业系统下载模组更新
Click "Yes", to download module updates for other operating systems
[img]http://www.nod32.com.hk/download/ee_guide.files/image020.gif[/img]
[b][u]A20[/u][/b]
如果你输入了正确的使用者名称和密吗, 会看见下载进度。如果你发现弹出提示输入使用者名称和密码, 请参阅 [b]
[url=http://www.nod32.com.hk/support/faq.php?id=32]http://www.nod32.com.hk/support/faq.php?id=32[/url]
[/b]
If you have entered a valid username and password, you will see the download is in progress. If you see
a prompt for username and password, please refer to
[url=http://www.nod32.com.hk/support/faq.php?id=32][b]http://www.nod32.com.hk/support/faq.php?id=32[/b][/url]
[img]http://www.nod32.com.hk/download/ee_guide.files/image021.gif[/img]
[b][u]A21[/u][/b]
等一会儿, 你会看到更新完成通知。这样, 更新伺服器已经设定完成了。
Wait for a while. You will see update is complete. Now, the update server is ready.
[img]http://www.nod32.com.hk/download/ee_guide.files/image022.gif[/img]
[b][u]A22[/u][/b]
要让客户端可以使用这台更新伺服器, 首先要知道这台更新伺服器的 IP 地址。方法是按「开始」, 再按「执行」
To let clients update by this update server, you need to know its IP address first. To do this, click "Start", then click "Run"
[img]http://www.nod32.com.hk/download/ee_guide.files/image023.gif[/img]
[b][u]A23[/u][/b]
输入「cmd」 再按「确定」
Type in "cmd", then click "OK"
[img]http://www.nod32.com.hk/download/ee_guide.files/image024.gif[/img]
[b][u]A24[/u][/b]
输入「ipconfig」, 然後按「Enter」, 图中的「192.168.234.131」就是示范电脑的 IP 地址。
Type in "ipconfig", then press "Enter". The "192.168.234.131" in the picture indicates this computer's IP address.
[img]http://www.nod32.com.hk/download/ee_guide.files/image025.gif[/img]
[b][u]A25[/u][/b]
[b]在已安装[/b][b]NOD32[/b][b]的客户端[/b], 开启「NOD32 控制中心」, 按「更新」, 再按「设定」
[b]On client side with NOD32 installed[/b], open "NOD32 Control Center". Click "Update", then click "Setup"
[img]http://www.nod32.com.hk/download/ee_guide.files/image026.gif[/img]
[b][u]A26[/u][/b]
按「伺服器」
Click "Server"
[img]http://www.nod32.com.hk/download/ee_guide.files/image027.gif[/img]
[b][u]A27[/u][/b]
按「新增」
Click "Add"
[img]http://www.nod32.com.hk/download/ee_guide.files/image028.gif[/img]
[b][u]A28[/u][/b]
输入「
[url=http://ip/]http://IP[/url]
地址:8081」, 请把 IP地址 改为你更新伺服器的 IP 地址。
Type in「
[url=http://ip/]http://IP[/url]
Address:8081」, Please replace IP Address with your update server's IP address.
[img]http://www.nod32.com.hk/download/ee_guide.files/image029.gif[/img]
[b][u]A29[/u][/b]
按「确定」
Click "OK"
[img]http://www.nod32.com.hk/download/ee_guide.files/image030.gif[/img]
[b][u]A30[/u][/b]
在「伺服器」选择刚才新增的伺服器, 再按「确定」
Select the "Server", then click "OK"
[img]http://www.nod32.com.hk/download/ee_guide.files/image031.gif[/img]
[b][u]A31[/u][/b]
最後你会看到「伺服器」变更成为你建立的更新伺服器, 你可以按「立即更新」来试试。
Finally you will see the "Server" is changed to your update server. You can click "Update Now" to confirm whether
it is working.
[img]http://www.nod32.com.hk/download/ee_guide.files/image032.gif[/img]
好! 设定好更新伺服器後, 我们以下将示范如何建立远端管理伺服器!
Okay! Now the update server is up and running. Below we will demonstrate how to setup the Remote Administrator Server!
[b]如何建立远端管理伺服器[/b][b] (How to set up a Remote Administrator Server)[/b]
[b][u]B1[/u][/b]
首先, 从我们网站下载 NOD32 最新的远端管理端口 (Remote Administrator Console) 及远端管理伺服器 (Remote Administrator Server), 并选择合适的视窗版本, 本示范将以 Windows XP 作例子。
First, download the latest Remote Administrator Console and Remote Administrator Server from NOD32 website. Pick a version that suits your Windows platform. We will use Windows XP as the platform for demonstration
[img]http://www.nod32.com.hk/download/ee_guide.files/image033.gif[/img]
[b][u]B2[/u][/b]
我们会先安装远端管理伺服器, 双击其安装档案开始安装。
We will install the Remote Administrator Server first. Double click the file and start the installation.
[img]http://www.nod32.com.hk/download/ee_guide.files/image034.gif[/img]
[b][u]B3[/u][/b]
你可能不会看到以下画面, 但如果看到, 请按「执行」
It is possible you won’t see the following screen. But if you should see it, please click “Run”
[img]http://www.nod32.com.hk/download/ee_guide.files/image035.gif[/img]
[b][u]B4[/u][/b]
按「Extract」来解压缩档案
Click “Extract” to unzip the files
[img]http://www.nod32.com.hk/download/ee_guide.files/image036.gif[/img]
[b][u]B5[/u][/b]
选择「Expert (Fully customized installation)」, 按「下一步」
Select “Expert (Fully customized installation), then click “Next”
[img]http://www.nod32.com.hk/download/ee_guide.files/image037.gif[/img]
[b][u]B6[/u][/b]
选择「I agree」, 按「下一步」
Select “I agree”, then click “Next”
[img]http://www.nod32.com.hk/download/ee_guide.files/image038.gif[/img]
[b][u]B7[/u][/b]
按「下一步」
Click “Next”
[img]http://www.nod32.com.hk/download/ee_guide.files/image039.gif[/img]
[b][u]B8[/u][/b]
选择使用权证档案, 它可能在你的 NOD32 光碟中, 也可能是我们电邮给你的。注意该档案的副档名是「.lic」, 至於档案名称并不重要。
Select the license file. It could be in your NOD32 CD or it could be in the email we sent to you. Note that the file extension is “.lic” and the filename is not important.
[img]http://www.nod32.com.hk/download/ee_guide.files/image040.gif[/img]
[b][u]B9[/u][/b]
请输入远端管理伺服器的「IP 地址」, 而不是「电脑名称」, 否则远端管理伺服器可能不能正常运作。
Please enter the Remote Administrator Server’s “IP Address” but not the “Computer Name”. Otherwise the Remote Administrator Server may not function properly.
[img]http://www.nod32.com.hk/download/ee_guide.files/image041.gif[/img]
[b][u]B10[/u][/b]
按「下一步」
Click “Next”
[img]http://www.nod32.com.hk/download/ee_guide.files/image042.gif[/img]
[b][u]B11[/u][/b]
按「完成」
Click “Finish”
[img]http://www.nod32.com.hk/download/ee_guide.files/image043.gif[/img]
[b][u]B12[/u][/b]
现在, 我们将安装远端管理端口, 它是远端伺服器的控制面板。如果你有需要, 也可在其他电脑 (例如是系统管理员的手提电脑) 安装远端管理端口。
Now, we are going to install the Remote Administrator Console. This is the interface for controlling the Remote Administrator Server.. If you find it necessary, you may install the Remote Administrator Console on other computers (such as the notebook computer of the system administrator)
[img]http://www.nod32.com.hk/download/ee_guide.files/image044.gif[/img]
[b][u]B13[/u][/b]
你可能不会看到以下画面, 但如果看到, 请按「执行」
It is possible you won’t see the following screen. But if you should see it, please click “Run”
[img]http://www.nod32.com.hk/download/ee_guide.files/image045.gif[/img]
[b][u]B14[/u][/b]
按「Extract」
Click “Extract”
[img]http://www.nod32.com.hk/download/ee_guide.files/image046.gif[/img]
[b][u]B15[/u][/b]
选择「Expert (Fully customized installation)」, 再按「下一步」
Select “Expert (Fully customized installation)”, then click “Next”
[img]http://www.nod32.com.hk/download/ee_guide.files/image047.gif[/img]
[b][u]B16[/u][/b]
选择「I agree」, 再按「下一步」
Select “I agree”, then click “Next”
[img]http://www.nod32.com.hk/download/ee_guide.files/image048.gif[/img]
[b][u]B17[/u][/b]
按「下一步」
Click “Next”
[img]http://www.nod32.com.hk/download/ee_guide.files/image049.gif[/img]
[b][u]B18[/u][/b]
请输入远端管理伺服器的「IP 地址」, 而不是「电脑名称」, 否则远端管理伺服器可能不能正常运作。
Please enter the Remote Administrator Server’s “IP Address” but not the “Computer Name”. Otherwise the Remote Administrator Server may not function properly.
[img]http://www.nod32.com.hk/download/ee_guide.files/image050.gif[/img]
[b][u]B19[/u][/b]
按「下一步」
Click “Next”
[img]http://www.nod32.com.hk/download/ee_guide.files/image051.gif[/img]
[b][u]B20[/u][/b]
按「完成」
Click “Finish”
[img]http://www.nod32.com.hk/download/ee_guide.files/image052.gif[/img]
[b][u]B21[/u][/b]
要操控远端管理伺服器, 我们会使用远端管理端口, 如果你根据上述的方法安装, 你的桌面会有这个捷径, 请双击执行它。
To control the Remote Administrator Server, we use the Remote Administrator Console. If you have installed according to the guidelines above, you will have its shortcut on your desktop. Please double click and run it.
[img]http://www.nod32.com.hk/download/ee_guide.files/image053.gif[/img]
[b][u]B22[/u][/b]
一般来说, 可以把这个密码留为空白。
Generally, you may leave this password empty.
[img]http://www.nod32.com.hk/download/ee_guide.files/image054.gif[/img]
[b][u]B23[/u][/b]
远端管理的第一件事, 是把 NOD32 安装到客户端上。请按「Remote Install」
The first thing to do for Remote Administration is to install NOD32 on client sides. Please click “Remote Install”
[img]http://www.nod32.com.hk/download/ee_guide.files/image055.gif[/img]
[b][u]B24[/u][/b]
我们要为安装建立一个套装 (package) , 这个套装包含客户端的安装档案以及客户端的设定档。请按「Packages」
We need to create a package for the installation. This package will contain the client’s installation file as well as the configuration file. Please click “Packages”
[img]http://www.nod32.com.hk/download/ee_guide.files/image056.gif[/img]
[b][u]B25[/u][/b]
按「Create」
Click “Create”
[img]http://www.nod32.com.hk/download/ee_guide.files/image057.gif[/img]
[b][u]B26[/u][/b]
按「…」并选择客户端的安装档案 (你也可以按「Download from the web」来下载)
Click “…” and select the installation file for client sides. Alternatively, you may click Download from the web to get the file.
[img]http://www.nod32.com.hk/download/ee_guide.files/image058.gif[/img]
[b][u]B27[/u][/b]
按「Create」
Click “Create”
[img]http://www.nod32.com.hk/download/ee_guide.files/image059.gif[/img]
[b][u]B28[/u][/b]
按「Edit」, 并修改这个套装的设定档。我们主要修改两个设定。
Click “Edit” and edit the configuration associated with this package. There are two major changes to make.
[img]http://www.nod32.com.hk/download/ee_guide.files/image060.gif[/img]
[b][u]B29[/u][/b]
第一个要修改的设定, 是让客户端定期连接到远端管理伺服器, 以便日後的中央管理, 图中所指位置应该会自动被填上。
The first setting will let the client connect to the Remote Administrator Server periodically. This enables an easy and centralized management. The address should be detected automatically.
[img]http://www.nod32.com.hk/download/ee_guide.files/image061.gif[/img]
[b][u]B30[/u][/b]
第二个设定, 是让客户端透过我们刚设定的更新伺服器, 来更新病毒定义。请按图中指示, 并输入你的更新伺服器的 IP 地址。
The second setting lets the client update its virus signatures through the Update Server we just setup. Please enter your Update Server’s IP address according to the figure.
[img]http://www.nod32.com.hk/download/ee_guide.files/image062.gif[/img]
[b][u]B31[/u][/b]
按「储存」, 然後关闭 NOD32 Configuration Editor。
Click “Save”, then close the NOD32 Configuration Editor.
[img]http://www.nod32.com.hk/download/ee_guide.files/image063.gif[/img]
[b][u]B32[/u][/b]
NOD32 安装後需要重新启动电脑, 如果你客户端在安装 NOD32 自动重新启动, 请按图所示作设定。然後按「Save as」。
A reboot is required after NOD32’s installation. If you would like the client to reboot automatically, please make changes according to the figure. Then click “Save as”
[img]http://www.nod32.com.hk/download/ee_guide.files/image064.gif[/img]
[b][u]B33[/u][/b]
给这个套装一个名称
Give this package a name.
[img]http://www.nod32.com.hk/download/ee_guide.files/image065.gif[/img]
[b][u]B34[/u][/b]
按「Close」
Click “Close”
[img]http://www.nod32.com.hk/download/ee_guide.files/image066.gif[/img]
[b][u]B35[/u][/b]
远端安装有三个方法, 本文将示范最常用的 Push Installation。
要使用 Push Installation, 客户端必须是 Windows NT/2000/XP , 并且须要关闭「简易档案共用」, 方法如下:
There are three ways for remote installation. This article will demonstrate the most popular Push Installation.
To deploy NOD32 with Push Installation, the client side must be running on Windows NT/2000/XP. Also, it must have the “Simple file sharing” turned off. You may do it as follows:
首先开启一个资料夹 (例如是「我的电脑」), 选择「工具」, 再选择「资料夹选项」
First open a folder, say “My Computer”. Select “Tools” and then select “Folder Options”.
[img]http://www.nod32.com.hk/download/ee_guide.files/image067.gif[/img]
[b][u]B36[/u][/b]
到「检视」页面, 取消勾选「使用简易档案共用 (建议使用)」, 再按「确定」
Click the “View” tab. Do not check the box for “Use simple file sharing (recommended)”, then click “OK”
[img]http://www.nod32.com.hk/download/ee_guide.files/image068.gif[/img]
[b][u]B37[/u][/b]
确保客户端没有开启「简易档案共用」及「任何的防火墙」後, 按「Install」开始安装。
When you are sure the client side does not have the “Simple file sharing” turned on and does not have “any firewall turned on”, click “Install”
[img]http://www.nod32.com.hk/download/ee_guide.files/image069.gif[/img]
[b][u]B38[/u][/b]
你可以把目标电脑拉到右面。
You may drag and drop the target computer(s) to the right.
[img]http://www.nod32.com.hk/download/ee_guide.files/image070.gif[/img]
[b][u]B39[/u][/b]
你也可以直接输入目标电脑的 IP 地址。
You may also enter the target computer’s IP address.
[img]http://www.nod32.com.hk/download/ee_guide.files/image071.gif[/img]
[b][u]B40[/u][/b]
你也可以把整个群组拉到右面
You may also drag and drop the entire group to the right.
[img]http://www.nod32.com.hk/download/ee_guide.files/image072.gif[/img]
[b][/b]
[b][u]B41[/u][/b]
选择要使用的套装
Choose the package to use
[img]http://www.nod32.com.hk/download/ee_guide.files/image073.gif[/img]
[b][u]B42[/u][/b]
选择要安装的电脑, 再按「Install」
Select the computers for installation, then click “Install”
[img]http://www.nod32.com.hk/download/ee_guide.files/image074.gif[/img]
[b][u]B43[/u][/b]
请按照你的网络环境, 输入拥有系统管理员权限的帐号。
Please logon with an account with Administrator rights according to your network environment.
[img]http://www.nod32.com.hk/download/ee_guide.files/image075.gif[/img]
[b][u]B44[/u][/b]
安装成功後, 你就可以看到客户端连线到远端管理伺服器。如果你想控制某个客户端, 请客户端名称上按右键。
When the installation is complete, you will see the client is connected to the Remote Administrator Server. If you want to control a certain client, please right click on its name.
[img]http://www.nod32.com.hk/download/ee_guide.files/image076.gif[/img]
[url=http://www.nod32.com.hk/download/ee_guide.pdf]下载 PDF 版本
Download as PDF file[/url][/size]

2007-5-31 16:43 xubin0509
[table][tr][td][size=12px][color=red]NOD32设置问题集[/color]
ID: 37
[b]1. NOD32 须要什麽设定? (What needs to be configured?)[/b]
我们建议你使用预设的设定,以後你可透过控制中心来设定。你可在 NOD32
[url=http://www.nod32.com.hk/support/ans/nod32_inst.htm][color=#154ba0]线上安装指南[/color][/url]
的"
[url=http://www.nod32.com.hk/support/ans/nod32_inst.htm#controlcenter][color=#154ba0]设定自动更新 (控制中心)[/color][/url]
" 部份找到更多资讯。
We suggest you to accept the default settings and then you only need to configure the Control Center. You can find further details about configuring it in the section "
[url=http://www.nod32.com.hk/support/ans/nod32_inst.htm#controlcenter][color=#154ba0]SETUP OF THE AUTOMATIC UPDATE (CONTROL CENTER)[/color][/url]
" of the NOD32
[url=http://www.nod32.com.hk/support/ans/nod32_inst.htm][color=#154ba0]Online Installation Guide[/color][/url]
.
ID: 38
[b]2. 怎样更改更新时距? (How do I change the update interval?)[/b]
在 NOD32 控制中心,"NOD32"系统工具"之下,选择 "排程器/计划器",在右方面板,你将看到 "定期自动更新" ,右击它及选择 "变更" ,然後照着指示进行。
In NOD32 Control Center, under "NOD32 System Tools", click "Scheduler/Planner", on the right panel, you will see "Regular automatic update", right click on it and choose "Change", then follow the on screen instructions.
ID: 39
[b]3. 怎样设定互联网连线?(How do I configure the Internet connection?)[/b]
在 NOD32 控制中心, "更新" 之下,选择 "更新" ,在右方面板,选择 "设定",选择 "进阶",你便可选择你的互联网连线。
In NOD32 Control Center, under "Update", click "Update", on the right panel, click "Setup", click "Advanced", you can than choose your Internet Connection in the top.
ID: 40
[b]4. 怎样设定 AMON 及 NOD32?(How do I configure AMON and NOD32?) [/b]
AMON: 在 NOD32 控制中心,"常驻的模件及过滤装置" 底下,选择 "AMON",在右方面板选择 "设定" 以设定 AMON,我们强烈建议使用预设的设定。
NOD32: - 到[i]开始> 程式集 > Eset > NOD32[/i]。然後选择 "[i]设定[/i]" 页 - 我们强烈建议使用预设的设定。 如果你想了解更多设定的资讯 - 请在适当程式按 "[i][size=+1]帮助[/i] 按钮。
For AMON, in NOD32 Control Center, under "Resident modules and filters", click "AMON", you can configure AMON by clicking "Setup" button, it is strongly suggested that you simply accept the default settings.
For NOD32 - go to [i]Start > Programs > Eset > NOD32[/i]. Then click on the "Setup" tab - once again we strongly suggest that you accept the default settings. If you want to see more information about setup - please click on the "[i][size=+1]Help[/i]" button on the appropriate program.
ID: 41
[b]5. 怎样设定 POP3 电邮过滤?(How do I configure the POP3 e-mail filter?) [/b]
请参阅说明书,你可在
[url=http://www.nod32.com.hk/support/pop3_man.exe][color=#154ba0]这里[/color][/url]
下载。
Please take a look to our Manual for POP3 scanner. It's in .pdf format in exepack and you can download it
[url=http://www.nod32.com.hk/support/pop3_man.exe][color=#154ba0]here[/color][/url]
.
ID: 42
[b]6. 我怎样知道我的 POP3 过滤器正在执行?(How do I know my POP3 filter works?)[/b]
要检查电邮防毒扫描器的运作,可使用一个测试档案:eicar.com。这个档案[b]并非[/b]病毒。它经常被用作测试防毒软件的运作。
如果 NOD32 系统已被正常安装於你的电脑上,一个红色视窗将会出现。这视窗表示你的电脑已被网络监视模件(IMON)及常驻记忆体模件(AMON)保护。你须要暂时停止 AMON 及 IMON,否则它们会侦测到测试档案及会防止进一步的测试步骤。在暂停 AMON 及 IMON之前,停止所有正在执行的程式。
要停止 AMON: 在 NOD32 控制中心, "常驻的模件及过滤装置" 下,选择 AMON,在右方面板,不要勾选 "启动常驻保护模件(AMON)",AMON 就会被停止。
要停止 IMON: 在 NOD32 控制中心, "常驻的模件及过滤装置" 下,选择 IMON,在右方面板,不要勾选 "启动网络监视器(IMON)",IMON 就会被停止。
扫描器的测试包括以下的步骤:
下载 eicar.ocm 档案:连接上网,按以下连结:
[url=http://www.nod32.com/eicar.com][color=#154ba0]eicar.com[/color][/url]
。请确保你知道档案的储存位置, 因为,在测试的第二个步骤,你须要传送这个档案给你。
传送 eicar.com 给你自己:开启你的电邮程式,在 TO: 一栏,输入你的电邮地址。你须要将下载的档案(eicar.com)附加到这封电邮的在附件中。传送这封电邮及等待直至它被传送到你的电脑。
如果在收到这封含有档案eicar.com的电邮时你的电邮扫描器侦测到这档案并出现警告视窗,表示扫描器的设定正确,否则,你须要再次设定。如问题持续,请联络我们的技术支援 [url=mailto:support@nod32.com.hk]support@nod32.com.hk[/url]。
要再次启动 AMON:在 NOD32 控制中心, "常驻的模件及过滤装置" 下,选择 AMON,在右方面板,勾选 "启动常驻保护模件(AMON)",AMON 会再被启动。
要再次启动 IMON:在 NOD32 控制中心, "常驻的模件及过滤装置" 下,选择 IMON,在右方面板,勾选 "启动网络监视器(IMON)",IMON 会再被启动。
Checking the functionality of e-mail AV scanner can be performed using a test file: eicar.com. This file [b]IS NOT[/b] a virus. It is often used to test the functionality of an antivirus system.
If NOD32 system is properly installed on your computer, a red window would appear. This window indicates, that your computer is protected by Internet Monitoring module, named IMON and memory resident(constantly running) NOD32 module. You need to temporarily quit AMON and IMON, otherwise, they would detect the incoming test file and would prevent further steps of the testing procedure. Before quitting AMON and IMON, quit all currently running applications.
To quit AMON: In NOD32 Control Center, under "Resident modules and filters", click AMON, on the right panel, un-tick "Residen module (AMON) enabled", then Amon will be disabled.
To quit IMON: In NOD32 Control Center, under "Resident modules and filters", click IMON, on the right panel, un-tick "Internet Monitor (IMON) enabled", then Amon will be disabled.
The test of the scanner consists of the following steps:
Download the eicar.com file: log on to Internet, and click at the following link:
[url=http://www.nod32.com/eicar.com][color=#154ba0]eicar.com[/color][/url]
. Make sure you remember where the location of the downloaded file is, since, in the second step of the testing procedure, you need to send this file to yourself.
To send the eicar.com file to yourself: open your e-mail program and, in the TO: field, enter your own e-mail address. In the attachment of this e-mail you need to include the file (eicar.com) you have just downloaded. Send the message and wait until it is delivered to your computer.
If, upon receipt of the e-mail with eicar.com file attached, your e-mail scanner detects the file and triggers the warning window, the configuration of the scanner is correct, otherwise, it needs to be configured again. If the problems persist, contact our support at [url=mailto:support@nod32.com]support@nod32.com[/url].
To enable AMON again: In NOD32 Control Center, under "Resident modules and filters", click AMON, on the right panel, tick "Residen module (AMON) enabled", then Amon will be enabled again..
To enable IMON again: In NOD32 Control Center, under "Resident modules and filters", click AMON, on the right panel, tick "Internet Monitor (IMON) enabled", then Imon will be enabled again.
ID: 43
[b]7. 怎样设定定时扫描? (How can a Scheduled scanning be performed?) [/b]
在 NOD32 控制中心, "NOD32 系统设定" ,选择 "排程器/计划器",在右方面板,选择 "新增",在下拉式选单,选择 "NOD32 - 扫描",然後照着指示进行。
In NOD32 Control Center, under "NOD32 System Tools", click "Scheduler/Planner", on the right panel, click "Add", in the drop-down list, choose "NOD32 - scanning", and then follow the on screen instructions.
ID: 44
[b]8. 我收到以下信息:"Microsoft Outlook. 没有预设的邮件用户端程式或是目前的邮件用户端程式无法处理邮件,请执行Microsoft Office Outlook并将其设定成预设的邮件客户端程式。" 这是什麽问题? (I get the message: "Microsoft Outlook. Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client." What is the problem?) [/b]
错误信息的描述:
当 NOD32 尝试存取 MAPI32.DLL 时 Microsoft Outlook 发出的信息。
建议解决办法:
如果你不使用 Microsoft Outlook,你可在 NOD32 控制中心, "常驻的模件及过滤装置" 下,选择 NOD32,在右方面板,选择 "执行NOD32",在 "设定" 页,不要勾选 "使用 MAPI 介面",然後按 "离开",当被询问 "设定档 " 我的设定档" 已被更改。你希望储存变更吗?",请按 "是"。
如果你使用 Microsoft Outlook 来接收电邮及但它并不非预设的电邮客户端程式,你可将它设定为预设的电邮客户端程式:
在 [i]Internet Explorer>工具>网际网路选项>程式>电子邮件[/i] - 转换到 Microsoft Outlook (如适用)。
如你安装了 Microsoft Outlook,但并不使用:
考虑移除 Microsoft Outlook。
Short description of the error message:
This message box is displayed by Microsoft Outlook when NOD32 tries to access MAPI32.DLL.
Suggested solutions:
If you don't use Microsoft Outlook, you can go to NOD32 Control Center, under "Resident Module and Filters" , select NOD32, in the right panel, select "Run NOD32", in "Setup" tab, un-tick "use MAPI interface", when you are asked " "My Profile" has been modified. Do you wish to save the changes?", click "Yes".
If you are using Microsoft Outlook for receiving emails and it is not set up as default mail client, You can set it up as default mail client in this way:
In the [i]Internet Explorer>Tools>Internet Options>Programs>E-mail[/i] - change to Microsoft Outlook (if applicable).
If you have Microsoft Outlook installed and don't use it:
Consider uninstalling Microsoft Outlook.
ID: 45
[b]9. 我的系统变得很慢(Windows XP SP1),怎麽办? (My system has been slowed down (Windows XP SP1). What to do?) [/b]
问题描述:
原因可能来自 Microsoft 安全性更新 Q811493。
建议解决办法:
请参阅
[url=http://support.microsoft.com/?kbid=819634/][color=#154ba0]Microsoft Knowledge Base 文章- 819634[/color][/url]
- (You May Experience Performance Issues After You Install the 811493 (MS03-013) Package on Your Windows XP SP1-Based Computer)
如问题持续,请参阅
[url=http://www.nod32.com.hk/support/support.htm][color=#154ba0]支援网页[/color][/url]
及联络我们。
Short description of the problem:
This slowdown may be caused by the Microsoft Security Update Q811493.
Suggested solution:
Please refer to the
[url=http://support.microsoft.com/?kbid=819634][color=#154ba0]Microsoft Knowledge Base Article - 819634[/color][/url]
- (You May Experience Performance Issues After You Install the 811493 (MS03-013) Package on Your Windows XP SP1-Based Computer)
If it does not solve your problem, please go to our
[url=http://www.nod32.com.hk/support/support.htm][color=#154ba0]support page[/color][/url]
and contact us.
ID: 46
[b]10. 当我尝试从映像(系统为Windows NT/2000/XP)更新时发生问题,怎麽办? (I have problems updating from the mirror on a Windows NT/2000/XP machine. What to do?)[/b]
1. 问题简介:
控制中心在 NT 下被视为一个系统来运作。在预设值下系统不会存取网络,所以某些网络客户端程式在整合上有问题。客户端的更新必须透过有网络存取权限的帐户来执行。使用者名称及密码须在控制中心输入,格式如下(如适用):
网域 \ 用户名称
2. 解决办法:
[b][i]a. 在伺服器上有帐户[/i][/b]
在控制中心内输入用户的使用者名称及密码(他在伺服器有一帐户及 "更新资料夹" 的权限),并勾选 "[i]储存密码[/i]" 方格。在这情况下控制中心在伺服器取得更新档案的权限。如果不能解决问题,请尝试方法 b。
[b][i]b. 在客户端有帐户[/i][/b]
在客户端使用或新增一个本地用户(对伺服器的 "更新资料夹" 有存取权限),然後在控制中心输入,并勾选 "[i]储存密码[/i]" 的方格。这情况下在存取网络前,控制中心的身份由系统帐户切换为指定用户的帐户,在这设定下,客户端网络程式将控制中心视为某位用户,这可减少某些情况下的错误客户端网络程式行为。
如你想了解更多资讯,请参阅NOD32
[url=http://www.nod32.com.hk/support/ans/nod32cc_inst.htm][color=#154ba0]控制中心说明书[/color][/url]
,第四部份,疑难排解
如问题持续,请到
[url=http://www.nod32.com.hk/support/suprequest.htm][color=#154ba0]技术支援[/color][/url]
页及联络我们。
1. Introduction to the problem:
The Control Center runs under NT as a system. The system has not access to the network by default. For this reason are some network clients having problems to integrate it. The updating of the client from the server has always to be performed through an user with the appropriate access rights. The username and password has to be entered in the Control Center on the client the best way in the following form (if applicable):
domainname\username
2. Solving the problem:
[b][i]a. With the server account[/i][/b]
Enter to the Control Center on the client the username and password of the user, which has an account on the server and access, rights to the update directory and check the checkbox "Save password". In this case the Control Center acts as a system and gets the access rights to the update files on the server side. Should this not work, try the case b. below.
[b][i]b. With the client account[/i][/b]
Use or create a local user on the client with the access rights to the server update directory and enter it to the Control Center and check the checkbox "Save password". In this case the Control Center changes identity from the system account to the account of the specified user before accessing the network. With this setup the client network software handles the Control Center as an user and this reduces the incorrect behaviour of the client network software in some cases
If you want more information about this you can look to the NOD32
[url=http://www.nod32.com.hk/support/ans/nod32cc_inst.htm][color=#154ba0]Control Center USER MANUAL[/color][/url]
, section 4. Troubleshooting and Remedies.
If the problem persists, please go to our
[url=http://www.nod32.com.hk/support/suprequest.htm][color=#154ba0]support page[/color][/url]
and contact us.
ID: 47
[b]11. 扫描时出现 c:\pagefile.sys 及 c:\hiberfil.sys 开启失败,怎麽办? (During scanning I found that c:\pagefile.sys and c:\hiberfil.sys can't be opened, what to do?)[/b]
原因及解决办法:
这是因为这两个档案正在被操作系统使用。pagefile.sys是记忆系统的一部份,所以这个档案已在NOD32启动时扫描了。hiberfil.sys是休眠系统的一部份,每次使用休眠系统关机时,这个档案会被重写。所以这情况完全正常及安全,并不表示用户的电脑有问题。(在Windows NT里不会有hiberfil.sys,只有Windows 2000及XP操作系统才会有休眠系统。)
Cause and Solution:
If your computer runs Windows NT, 2000, or XP, you may notice that one or two files can't be opened during the scan. Under normal conditions, pagefile.sys and hiberfil.sys cannot be opened for scanning because they are in use by the operating system. The first file is part of the memory system, and so is scanned during the memory check that NOD32 does automatically when it first starts. The second file is part of the hibernation system, and gets overwritten whenever you use the hibernate shutdown option. So for these two files, this is perfectly normal, and does not indicate a problem with your PC. (You won't see hiberfil.sys on NT at all, and only on 2000/XP systems that have hibernation enabled.)
ID: 83
[b]12. 我的 NOD32 变了红色, 怎麽办? My NOD32 turns red, what shall I do?[/b]
你的 NOD32 变了红色, 原因是你没有启动 NOD32 的常驻保护模件 (AMON), 请按以下方法启动 AMON。
The reason your NOD32 turns red is that NOD32's file system monitor (AMON) has not started. Please follow the steps below to start AMON.
先按位於右下角的 NOD32 图示, 然後选择 「AMON」, 再选择「设定」。
Click NOD32's icon located at the bottom right corner. Select "AMON" and then "Setup".
[img]http://www.nod32.com.hk/pics/nod_help/start_amon_1.gif[/img]
在新弹出的页面中, 选择「安全」, 并勾选「启动AMON的自动开始」, 和不要勾选「允许人手停止」, 最後按「确定」
In the new window, select "Security", check the box "Enable automatic startup of AMON" and do not check the box "Allow manual stopping". Finally, click "OK"
[img]http://www.nod32.com.hk/pics/nod_help/start_amon_2.gif[/img]
完成设定後, 重新启动电脑, 你应该看到 NOD32 由原先的白色红色, 变成白色绿色, 即表示你的电脑已受到 NOD32 的常驻保护。
When the setting is complete, restart your computer. You will see your NOD32 turns from "white & red" to "white & green". Now your computer is fully protected by NOD32 file system monitor.
ID: 88
[b]13. 如何取消 NOD32 在电邮中的标签讯息 (How to disable NOD32 label in emails)[/b]
在成功安装 NOD32 後, 所有经 Outlook / Outlook Express 进出的电邮都会被扫描, 保护阁下免经电邮病毒感染。在预设的情况下, 所有进出的电邮都会在内容的最後方加入 NOD32 的标签, 好让阁下得悉 NOD32 在正常运作中。如果基於某些原因阁下不想显示这个标签, 可以按照以下步骤作设定:
After installing NOD32, all inbound and outbound emails via Outlook / Outlook Express will be scanned, preventing you from email infections. By default, NOD32 will append a label in all inbound and outbound emails so that you know NOD32 is up and running. If, owing to some reasons you do not want the label to appear, please refer to the following steps to make the change:
开启 NOD32 控制中心, 在左方选择 IMON, 然後选择右方的设定。
Open NOD32 Control Center, click IMON on the left and then Setup on the right.
[img]http://www.nod32.com.hk/pics/nod_help/email_notification/1.gif[/img]
按下图作设定。
Make changes referring to the following picture.
[img]http://www.nod32.com.hk/pics/nod_help/email_notification/2.gif[/img]
ID: 110
[b]14. Does NOD32 support smartermail (
[url=http://www.smartertools.com)/][color=#154ba0]www.smartertools.com)[/color][/url]
?[/b]
please see
[url=http://support.smartertools.com/Customer/KBArticle.aspx?articleid=11.][color=#154ba0]http://support.smartertools.com/ ... .aspx?articleid=11.[/color][/url]

If you are not receiving many emails per day, you can use the on-demand
scanner as an external checker. Bear in mind that this process is resource
intensive.
The suggested command line options are as follow
"c:\Program Files\eset\nod32.exe" /scanboot- /scanmbr- /scanmem- /ah
/pack+ /arch+ /all /quit+ %1[/size]
[/td][/tr][tr][td]
[/td][/tr][/table]

2007-5-31 16:44 xubin0509
[size=6][color=#ff0000]NOD32产品问题集

[/color][/size]ID: 48
[b]1. NOD32 支援哪些平台? (What platforms are supported by NOD32?) [/b]
你可在
[url=http://www.nod32.com.hk/products/products.htm][color=#154ba0]产品页[/color][/url]
参阅支援的平台名单。 如你的作业系统在名单之上,NOD32将能在你的系统运作。基本上任何 Dos, Windows, Novell 或 Linux 系统都被支援, Mac 未被支援。
You need only to look at the supported platforms list on our
[url=http://www.nod32.com.hk/products/products.htm][color=#154ba0]products page[/color][/url]
. If the operating system you are using is listed there, then NOD32 will work on your computer. Basically any DOS, Windows, Novell or Linux system should be OK. Mac operating system is not supported.
ID: 49
[b]2. NOD32 由哪些模件组成? (What modules does NOD32 consist of?)[/b]
到现时为止有以下模件:
[b]NOD32[/b] - 手动扫描器
[b]AMON[/b] - 常驻防毒监视器
[b]POP3 邮件扫描器[/b] - 邮件扫描器
[b]IMON[/b] - 网络监视器
[b]DMON[/b] - 微软办公室文件监视器
Currently there are these modules:
[b]NOD32[/b] - On demand antivirus scanner
[b]AMON[/b] - Resident antivirus monitor
[b]POP3 Mail Scanner[/b] - Mail scanner
[b]IMON[/b] - Internet Monitor
[b]DMON[/b] - Microsoft Office Document Monitor
ID: 50
[b]3. 什麽是 AMON ? (What is AMON?)[/b]
Amon 是一个常驻记忆体防毒视器,它能在档案开启丶执行丶重新命名丶新建时自动控制它们。另外,它在首次存取软磁碟时能立刻控制软磁碟的系统部份。扫描使用的是改良的传统方法及进阶智能侦测工具。它提供给 Windows 95, 98, Me, NT, 2000, XP, 2003 及 Novell 平台。
The Amon is a memory resident antivirus monitor which serves for automatic control of the files when they are opened, executed, renamed, or created. In addition, it controls the systems segments of the floppy disks immediately upon first accessing. The scanning takes advantage of improved classical methods and advanced heuristic tools as well. It is available for Windows 95, 98, Me, NT, 2000, XP and Novell platform.
ID: 51
[b]4. 什麽是 NOD32? (What is NOD32?)[/b]
跨平台,获奖无数,独立的32-bit 防毒系统,易於使用的图像使用者介面,适用於Windows 95, 98, ME, NT, 2000, XP 及 Windows 2003。亦适用於 Novell Netware (伺服器),Lotus Domino 及 x86 平台上的多种 Linux/Unix: Linux, FreeBSD, NetBSD 及 OpenBSD。
更了解更多有关这系统及奖项的消息,请参阅
[url=http://www.nod32.com.hk/home/home.htm][color=#154ba0]首页[/color][/url]

Multiple platform, award-winning, standalone 32-bit antivirus system with easy-to-use graphical user interface for Windows 95, 98, ME, NT, 2000 and Windows XP. Also available for Novell Netware (server), Lotus Domino and many flavours of Linux/Unix: Linux, FreeBSD, NetBSD and OpenBSD on x86 platform.
For more information about the news about the system and awards, please check our
[url=http://www.nod32.com.hk/home/home.htm][color=#154ba0]home page[/color][/url]
.
ID: 52
[b]5. 怎样扫描我的电脑? (How do I scan my computer?)[/b]
到[i]开始> 程式集> Eset > NOD32[/i]
在 "[i]扫描对象[/i]" 页选择要扫描的对象(按适合的图示)
按 "[i]清除[/i]" 按钮
如果你想了解更详细的资讯,你可在
[url=http://www.nod32.com.hk/download/download.htm][color=#154ba0]下载页[/color][/url]
下载 pdf 格式的 NOD32 用户指南。
Go to [i]Start > Programs > Eset > NOD32[/i]
In the "[i]Targets[/i]" tab select the resources you want to scan by double click on the appropriate icon
Click on the "[i]Clean[/i]" button
If you want to see more detailed information, you can download Manual for NOD32 in .pdf format in exepack from our
[url=http://www.nod32.com.hk/download/download.htm][color=#154ba0]download page[/color][/url]
.
ID: 53
[b]6. 怎样使用手动扫描器? (How do I use the On-Demand scanner?)[/b]
到[i]开始> 程式集> Eset > NOD32[/i]
在 "[i]扫描对象[/i]" 页选择要扫描的对象(按适合的图示)
按 "[i]清除[/i]" 按钮
如果你想了解更详细的资讯,你可在
[url=http://www.nod32.com.hk/download/download.htm][color=#154ba0]下载页[/color][/url]
下载 pdf 格式的 NOD32 用户指南。
Go to [i]Start > Programs > Eset > NOD32[/i]
In the "[i]Targets[/i]" tab select the resources you want to scan by double click on the appropriate icon
Click on the "[i]Clean[/i]" button
If you want to see more detailed information, you can download Manual for NOD32 in .pdf format in exepack from our
[url=http://www.nod32.com.hk/download/download.htm][color=#154ba0]download page[/color][/url]
.
ID: 54
[b]7. 怎样以命令行参数执行 NOD32?(How to run NOD32 with command line parameters?)[/b]
请参阅
[url=http://www.nod32.com.hk/support/ans/commandline.htm][color=#154ba0]NOD32 命令行参数[/color][/url]

Please refer to
[url=http://www.nod32.com.hk/support/ans/commandline.htm][color=#154ba0]NOD32 Command Line Parameters[/color][/url]
.
ID: 56
[b]8. 开启手动扫描器时出现篮画面,怎麽办?(Bluescreen occurs when running the On-Demand Scanner, what to do?)[/b]
请到 "开始" -> "执行..." -> 输入 "c:\Program Files\eset\nod32.exe" /scanmbr- /scanmem-
如没有出现问题,可能是你的记忆体已损坏。如问题持续,请联络我们。
Please go to Start -> Run... -> enter: "c:\Program Files\eset\nod32.exe" /scanmbr- /scanmem-
If no problem occurs, meaning that your RAM has problem. If problem persists, please contact us.
ID: 87
[b]9. 为什麽NOD32在Virus GR 的测试不是如在Virus Bulletin的测试一样取得100%的? (Why NOD32 dose not perform as well as in Virus Bulletin during Virus GR test getting 100% scan result?) [/b]
问题主要在於病毒样本上.
Virus GR (
[url=http://www.virus.gr/english/fullxml/default.asp)][color=#154ba0]http://www.virus.gr/english/fullxml/default.asp)[/color][/url]
的取本方法是被其中一套防毒软体侦测出来的档案就是病毒样本。
这是很大问题的,因为有一些防毒软体会把一些正常的档案误认为病毒,结果 virus gr 的病毒样本就会夹杂有毒和无毒的档案。
测试出来的结果胜出的会是最多误测 (False Positive) 的防毒软体,而非最准确的防毒软体。
不要小看误测!因为误测可以使防毒软体删除了一些有用的程式使它不能运作,最严重可能会删除了一些系统档案使电脑不能启动!!!
所以防毒软体要选侦测最准确的而非侦测到最多的。
NOD32 至05年10月34次通过 Virus Bulletin (
[url=http://www.virusbtn.com)/][color=#154ba0]http://www.virusbtn.com)[/color][/url]
100% 测试,而 Virus Bulletin 的病毒样本是从 Wild List Org (
[url=http://www.wildlist.org/)][color=#154ba0]http://www.wildlist.org/)[/color][/url]
取得的,样本是真实而可靠的。
详情请参考
[url=http://www.nod32.com.hk/support/avtesting.htm][color=#154ba0]http://www.nod32.com.hk/support/avtesting.htm[/color][/url]
[url=http://www.nod32.com.hk/avtesting/response_virus_gr.htm][color=#154ba0]http://www.nod32.com.hk/avtesting/response_virus_gr.htm[/color][/url]
[url=http://www.virusbtn.com/][color=#154ba0]http://www.virusbtn.com[/color][/url]
[url=http://www.wildlist.org/][color=#154ba0]http://www.wildlist.org/[/color][/url]
The main issue is the Virus Sampling.
Virus GR (
[url=http://www.virus.gr/english/fullxml/default.asp)][color=#154ba0]http://www.virus.gr/english/fullxml/default.asp)[/color][/url]
sampling method is a file detected by any one of the antivirus software then it will be put into the sample list.
This is a big problem, as some antivirus software will getting false positive, that will make the virus sample max with virus and normal files.
The software getting most false positive will be the one getting 100% scan in virus GR, not the most accurate antivirus software.
Do not think that false positive is a price of cake! It may result antivirus software remove some program files and crash some application and even crash your system that may not able to boot!!!
NOD32 till 2005, Oct getting 34th VB 100% Awards from Virus Bulletin (
[url=http://www.virusbtn.com)/][color=#154ba0]http://www.virusbtn.com)[/color][/url]
, while the virus sample is getting from Wild List Organization (
[url=http://www.wildlist.org)/][color=#154ba0]http://www.wildlist.org)[/color][/url]
, it is realistic and reliable.
For detail, please visit the following links:
[url=http://www.nod32.com.hk/support/avtesting.htm][color=#154ba0]http://www.nod32.com.hk/support/avtesting.htm[/color][/url]
[url=http://www.nod32.com.hk/avtesting/response_virus_gr.htm][color=#154ba0]http://www.nod32.com.hk/avtesting/response_virus_gr.htm[/color][/url]
[url=http://www.virusbtn.com/][color=#154ba0]http://www.virusbtn.com[/color][/url]
[url=http://www.wildlist.org/][color=#154ba0]http://www.wildlist.org/[/color][/url]

ID: 93
[b]10. Outlook Express 的附件不能开启[/b]
有时候, 你或者会发现电邮中的附件不能开启 (甚至是自己发出的电邮)。其实, 这并不是 NOD32 把附件拦截了, 而是 Outlook Express 的设定不容许附件开启。
注: 如果 NOD32 侦测到附件包含病毒, 会直接把附件删除, 并改写邮件的主旨来提醒你。
[img]http://www.nod32.com.hk/pics/nod_help/oe_attachment/1.gif[/img]
以下设定和 NOD32 并无关系, 只是为方便 NOD32 用家的一个简单教学。
首先, 按「工具」, 再按「选项」
[img]http://www.nod32.com.hk/pics/nod_help/oe_attachment/2.gif[/img]
在「安全性」页面, [b]不要勾选[/b]「在附件有可能有病毒时不允许储存或开启」, 然後再按「确定」。
[img]http://www.nod32.com.hk/pics/nod_help/oe_attachment/3.gif[/img]
重新开启一次该邮件, 你会发现附件已可以被存取了。
[img]http://www.nod32.com.hk/pics/nod_help/oe_attachment/4.gif[/img]

2007-5-31 16:44 xubin0509
[size=6][color=#ff0000]NOD32升级问题集

[/color][/size]ID: 17
[b]1. 怎样更新NOD32? (How do I update NOD32?) [/b]
开启 NOD32 控制中心,按下方的 "更新",在右方,按 "立即更新",然後病毒资料就会被更新。
如你有任何问题或须要更多资讯,请按 "帮助",或参阅 NOD32
[url=http://www.nod32.com.hk/nod_v2_ig.pdf][color=#154ba0]线上安装指南[/color][/url]

Open NOD32 Control Center, click on the lower "Update", on right hand side, click "Update now" and then the virus definition will be updated.
If you have any problems or you need more information, please click "Help" or take a look at
[url=http://www.nod32.com.hk/nod_v2_ig.pdf][color=#154ba0]Online Installation Guide[/color][/url]
.
ID: 18
[b]2. 我收到信息: "伺服器连线失败"。这是什麽问题? (I get the message: "Server Connection Failure", What is the problem?)[/b]
[b]错误简述[/b]
已知伺服器地址,但不能连接。
[b]建议解决办法[/b]
在更新时请检查以下事项:
a. [b]连接到 Eset 的网页伺服器[/b]
请确保你已连接到互联网
如你正在使用防火墙,请确保你已将之设定为容许NOD32控制中心连接到更新伺服器 (
[url=http://www.nod32.com/][color=#154ba0]www.nod32.com[/color][/url]
,
[url=http://www.esetsoftware.com/][color=#154ba0]www.esetsoftware.com[/color][/url]
, sun.uid0.sk, u2.eset.com, u3.eset.com, u4.eset.com, u5.eset.com and u6.eset.com) 及必须容许下载更新资料 (例如:Zone Alarm 防火墙:在 Programs 页,选择 NOD32 控制中心(程式), 选择: "[i]Allow Connect and Allow Server for both Local and Internet[/i]")
如你正在使用代理伺服器,请确保连接的参数已在 "更新->设定->进阶" 视窗输入。
请确保在"位置部份取得正确的伺服器名单 (NOD32 控制中心->更新->更新->设定)
请尝试重新启动你的电脑
如问题持续 - 请联络我们的
[url=http://www.nod32.com.hk/support/][color=#154ba0]技术支援[/color][/url]

b. [b]直接从 Eset 的网页伺服器取得更新[/b]
请确保你的电脑能够与内联网的更新伺服器连接
请确保在"[i]位置[/i]"部份取得正确的伺服器名单 (NOD32 控制中心->更新->更新->设定)
请尝试重新启动你的电脑
如问题持续 - 请联络我们的
[url=http://www.nod32.com.hk/support/][color=#154ba0]技术支援[/color][/url]
[b]Short description of the error message[/b]
The address of the server is known, but it is not possible to connect to it.
[b]Solution suggestions[/b]
Please check the following - if you are updating:
a. [b]Direct from the Eset's web server[/b]
Make sure your internet connection is established
If you are using firewall, make sure it is set so that it allows NOD32 Control Center (NOD32 CC) to connect to the update server (
[url=http://www.nod32.com/][color=#154ba0]www.nod32.com[/color][/url]
,
[url=http://www.esetsoftware.com/][color=#154ba0]www.esetsoftware.com[/color][/url]
, sun.uid0.sk, u2.eset.com, u3.eset.com, u4.eset.com, u5.eset.com and u6.eset.com) and must be allowed to download the updates (e.g. for Zone Alarm firewall: in the Programs Tab, for NOD32CC (program) select: "[i]Allow Connect and Allow Server for both Local and Internet[/i]")
If you are using proxy server, make sure the parameters to connect to it have been entered in Update->Setup->Advanced dialog window
Make sure you have the correct server listed in the "Location" section. (NOD32 CC->Update->Update->Setup)
Try rebooting your computer
If the problem persist -
[url=http://www.nod32.com.hk/support/][color=#154ba0]contact support[/color][/url]

b. [b]From the Update server in your Local Area Network[/b]
Make sure that the Update server in your Local Area Network is reachable from your computer
Make sure you have the correct server listed in the "Location" section. (NOD32 CC->Update->Update->Setup)
Try rebooting your computer
If the problem persist -
[url=http://www.nod32.com.hk/support/][color=#154ba0]contact support[/color][/url]

ID: 19
[b]3. 我收到信息:"不能开启与伺服器的连线",下一步应怎样做? (I get the message: "Server connection could not have been established". What is next?)[/b]
请确保你已连接到互联网
如你正在使用防火墙,请确保你已将之设定为容许 NOD32 控制中心连接更新伺服器,及必须容许下载更新资料 (例如:Zone Alarm 防火墙:在 Programs 页,选择 NOD32 控制中心(程式), 选择: "Allow Connect and Allow Server for both Local and Internet")
如你正在使用代理伺服器,请确保连接的参数已在 "更新->设定->进阶" 视窗输入。 请确保代理伺服器的地址及连接埠是正确的,以及代理伺服器正在运行。
请尝试重新启动你的电脑
如你的问题持续 - 请联络我们的
[url=http://www.nod32.com.hk/support/][color=#154ba0]技术支援[/color][/url]
Please check the following:
Make sure your internet connection is established
If you are using firewall, make sure it is set so that it allows NOD32CC to connect to the update server and must be allowed to download the updates (e.g. for Zone Alarm firewall: in the Programs Tab, for NOD32CC (program) select: "Allow Connect and Allow Server for both Local and Internet")
If you are using proxy server, make sure the parameters to connect to it have been entered in the "Connection setup" dialog window.Make sure that the address and port of the proxy server is correct and if it is running.
Try rebooting your computer
If the problem persist -
[url=http://www.nod32.com.hk/support/][color=#154ba0]contact support[/color][/url]
ID: 22
[b]4. NOD32 控制中心会自动连接更新伺服器吗? (Will NOD32 Control Center automatically dial the Update server?) [/b]
不会 - 你的电脑必须已经连接互联网。
No - your computer must already be "on-line".
ID: 24
[b]5. 更新档案有多大? (How big are the update files?) [/b]
通常少於 25Kbytes。
Typically less than 25 Kbytes.
ID: 25
[b]6. 怎样透过网络更新NOD32? (How can NOD32 be updated in a network?) [/b]
通常网络上的一台电脑会设定为更新伺服器 - 该电脑会连接到互联网下载更新资料。网络上的其他电脑会由该电脑取得更新资讯。 如你是网络管理员及你想了解更多有关 NOD32 控制中心的设定,请参阅
[url=http://www.nod32.com.hk/support/ans/nod32cc_inst.htm#siet][color=#154ba0]控制中心的安装手册[/color][/url]

Typically one computer in the network is set up as the update server - that computer is linked to the Internet and is updated from the NOD32 sever. Other computers in the network go to this update server for updates. If you are Network Administrator and you want more information about NOD32 Control Center setup, please check the link to
[url=http://www.nod32.com.hk/support/ans/nod32cc_inst.htm#siet][color=#154ba0]Installation manual of Control center[/color][/url]
.
ID: 26
[b]7. 在没有连接到互联网的情况下可否更新 NOD32? (Can NOD32 be updated without access to Internet?) [/b]
可以的 - 通常网络上的一台电脑会设定为更新伺服器 - 该电脑会连接到互联网下载更新资料。网络上的其他电脑会由该电脑取得更新资讯。
Yes - typically one computer in the network is set up as the update server - that computer is linked to the Internet and is updated from the NOD32 sever. Other computers in the network go to this update server for updates.
ID: 28
[b]8. 我收到错误信息:"无法下载档案"。我应怎麽办? (I get the error message: 'unable to download the file'. What should I do?) [/b]
[b]错误简述[/b]
已连接伺服器,但因不同原因不能下载档案。
[b]建议解决方法[/b]
请在更新时检查以下设定:
a. [b]由内联网的更新伺服器取得更新[/b]
请确保在"位置" 部份取得正确的伺服器名单 (NOD32 控制中心->更新->更新->设定)
尝试重新启动你的电脑
联络你的系统管理员,检查更新伺服器的设定
如问题持续,请联络你的系统管理员在更新伺服器执行更新。
如问题持续仍不能解决,请联络
[url=http://www.nod32.com.hk/support/][color=#154ba0]技术支援[/color][/url]
b. [b]直接从 Eset 的网页伺服器取得更新[/b]
请检查所有连接及重试。
请重新启动你的电脑
如问题持续,请等候半小时,然後再次尝试。
如问题仍不能解决,请联络
[url=http://www.nod32.com.hk/support/][color=#154ba0]技术支援[/color][/url]

[b]Short description of the error message[/b]
The connection to the server with the provided name was established, but the file could not be downloaded for various reasons.
[b]Solution suggestions[/b]
Please check the following - if you are updating:
a. [b]From the Update server in your Local Area Network[/b]
Make sure you have the correct server listed in the "Location" section.
Try rebooting your computer
Contact your System Administrator to check the consistency of the mirror
If the problem persists, your System Administrator should make an update of the mirror.
If the problem still can not be solved,
[url=http://www.nod32.com.hk/support/][color=#154ba0]contact support[/color][/url]

[b]b. Direct from the Eset's web server[/b]
Check all connections and try again.
Try rebooting your computer.
If the problem persists, wait for about half an hour, then try again.
If the problem still cannot be solved,
[url=http://www.nod32.com.hk/support/][color=#154ba0]contact support[/color][/url]
.
ID: 29
[b]9. 我的电邮地址已改变。这会影响 NOD32 的更新吗? (My e-mail address has changed. Does it influence the internet updating of NOD32 system?) [/b]
不会,电邮地址与更新或下载系统是没有关连的。 但是,我们建议你将新的电邮地址传送给我们的自动户口管理系统,它会传送续期通知(在使用权到期前 1 至 2 星期)。如你改变了电邮地址而不通知 Eset,你将不能收到续期通知。
No, the e-mail address has no connection to the update or download system. However, we recommend you to provide us with your new e-mail address due to our automatic account management system, which sends out license renewal notifications (1-2 weeks before the expiration of the license term). If you change your e-mail address without notifying Eset, your renewal notification would not be delivered.
ID: 31
[b]10. 我从一台已安装更新伺服器的Windows NT/2000/XP电脑上取得更新资料时发生问题,怎麽办? (I have problems updating from the mirror on a Windows NT/2000/XP machine. What to do?) [/b]
1. 问题简介:
控制中心在 NT 下被视为一个系统来运作。在预设值下系统不会存取网络,所以某些网络客户端程式在整合上有问题。客户端的更新必须透过有网络存取权限的帐户来执行。使用者名称及密码须在控制中心输入,格式如下(如适用):
网域 \ 用户名称
2. 解决办法:
[b]a. 在伺服器上有帐户[/b]
在控制中心内输入用户的使用者名称及密码(他在伺服器有一帐户及 "更新资料夹" 的权限),并勾选 "储存密码" 方格。在这情况下控制中心在伺服器取得更新档案的权限。如果不能解决问题,请尝试方法 b。
[b]b. 在客户端有帐户[/b]
在客户端使用或新增一个本地用户(对伺服器的 "更新资料夹" 有存取权限),然後在控制中心输入,并勾选 "储存密码" 的方格。这情况下在存取网络前,控制中心的身份由系统帐户切换为指定用户的帐户,在这设定下,客户端网络程式将控制中心视为某位用户,这可减少某些情况下的错误客户端网络程式行为。
如你想了解更多资讯,请参阅NOD32
[url=http://www.nod32.com/support/ans/nod32cc_inst.htm][color=#154ba0]控制中心说明书[/color][/url]
,第四部份,疑难排解
如问题持续,请到
[url=http://www.nod32.com.hk/support/][color=#154ba0]技术支援[/color][/url]
页及联络我们。
1. Introduction to the problem:
The Control Center runs under NT as a system. The system has not access to the network by default. For this reason are some network clients having problems to integrate it. The updating of the client from the server has always to be performed through an user with the appropriate access rights. The username and password has to be entered in the Control Center on the client the best way in the following form (if applicable):
domainname\username
2. Solving the problem:
[b]a. With the server account[/b]
Enter to the Control Center on the client the username and password of the user, which has an account on the server and access, rights to the update directory and check the checkbox "Save password". In this case the Control Center acts as a system and gets the access rights to the update files on the server side. Should this not work, try the case b. below.
[b]b. With the client account[/b]
Use or create a local user on the client with the access rights to the server update directory and enter it to the Control Center and check the checkbox "Save password". In this case the Control Center changes identity from the system account to the account of the specified user before accessing the network. With this setup the client network software handles the Control Center as an user and this reduces the incorrect behaviour of the client network software in some cases
If you want more information about this you can look to the NOD32
[url=http://www.nod32.com/support/ans/nod32cc_inst.htm][color=#154ba0]Control Center USER MANUAL[/color][/url]
, section 4. Troubleshooting and Remedies.
If the problem persists, please go to our
[url=http://www.nod32.com.hk/support/][color=#154ba0]support page[/color][/url]
and contact us.
ID: 33
[b]11. 我收到 "未能置换档案" 的信息,怎麽办? (I got "Error replacing current file" during update. What to do?) [/b]
有可能的原因:
 
系统变数 TMP 及 TEMP 未被定义,或指定的路径不存在
- 请确保以上变数已指向存在的目录(在 系统内容 -> 进阶 -> 环境变数 设定)
因某些原因 (例如:磁碟错误) 档案\Program files\Eset\nod32.000 已被损坏
- 请使用 scandisk(Win9x/ME) 或 chkdsk(Win NT/2000/XP/2003) 检查磁碟
- 重新命名档案 nod32.000 (可能须要重新启动电脑到安全模式)
- 重新启动电脑 (你可能会收到错误载入常驻保护的信息,不须理会)
- 更新 NOD32
- 重新启动电脑  
档案 \Program files\Eset\nod32.000 被其他应用程式锁定
- 重新启动电脑及再次尝试更新 NOD32
Here are some possible reasons:
the TMP and TEMP system variables are not defined in the system, or the directories to which they point do not actually exist on disk
- please make sure the aforementioned variables in System properties - Advanced - Environment variables actually point to existing directories.
the file \Program files\Eset\nod32.000 is corrupted for some reason (e.g due to a disk error)
- check the disk for errors using scandisk (Win 9x/ME) or chkdsk (Win NT/2000/XP/2003)
- rename the file nod32.000 (you might need to restart Windows in Safe mode first)
- reboot the machine (you'll get an error loading resident protection, just ignore it)
- update NOD32
- reboot the machine
the file \Program files\Eset\nod32.000 is locked by another application
- rebooting the machine and try to update NOD32 again
ID: 89
[b]12. NOD32 代理伺服器设定 NOD32 proxy server settings[/b]
NOD32 更新选项中, 容许你使用代理伺服器, [b]但对於绝大多数的使用者来说, 都不需要使用。[/b]只有当你发现更新进度很不稳定的时候, 才应尝试以下设定:
In NOD32 update options, you may use a proxy server. [b]But for most of the users, you DO NOT need to use it.[/b] Only if you find your update speed is very unstable should you try the following settings.
开启 NOD32 控制中心, 选择「更新 -> 设定」
Open NOD32 Control Center, select "Update -> Setup"
[img]http://www.nod32.com.hk/pics/nod_help/proxy/1.gif[/img]
再选择「进阶」
Select "Advanced"
[img]http://www.nod32.com.hk/pics/nod_help/proxy/2.gif[/img]
选择「区域网络/专线」再选择「设定」
Select LAN / fixed line
[img]http://www.nod32.com.hk/pics/nod_help/proxy/3.gif[/img]
按下图作设定, 最後按「确定」
Make changes referring to the figure below. Press "OK" when you are done.
[img]http://www.nod32.com.hk/pics/nod_help/proxy/4.gif[/img]
按「立即更新」以作更新
Press "Update Now" to update.

2007-6-25 19:27 天长地久
内容不错,楼主文笔太好了

2007-6-25 19:27 firecat
晕~~~  !

2007-6-26 18:26 甜品灯笼
真可爱!!

2007-6-27 15:58 小太保
第一次见得那么COOL

2007-6-27 15:59 天长地久
内容不错,楼主文笔太好了

2007-6-28 02:50 皇家马德里
代码

2007-6-28 02:50 大明湖
没男女朋友的来

2007-6-28 03:19 草样年华
天呐.....LZ技术比我好.....

2007-6-28 03:48 香港回归十周年
[娱乐]2007年快乐男声全国十三强单曲新鲜出炉(图)

2007-6-28 03:49 超级兔子
meinu

2007-6-28 22:34 千千静听
坚持就是胜利!

2007-8-10 14:26 绝对唱响
真幸运!!

页: [1]


Powered by Discuz! Archiver 5.5.0  © 2001-2006 Comsenz Inc.